Privacy Policy

Privacy Policy

Overview

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Information We Collect

Personal Information

We collect the following types of personal information:

  • Names: We collect your full name when you use our services or participate in surveys
  • Email Addresses: We collect your email address for communication and service-related notifications
  • Survey Responses: We collect responses you provide to our surveys and questionnaires

Automatically Collected Information

We may automatically collect certain information about your use of our services, including:

  • Usage data and analytics
  • Device information and browser type
  • IP addresses and location data (if permitted)

How We Use Your Information

Email Addresses

We use your email address to:

  • Send service-related notifications and updates
  • Communicate important information about our services
  • Respond to your inquiries and support requests
  • Send newsletters or promotional materials (with your consent)

Names

We use your name to:

  • Personalize your experience with our services
  • Address you in communications
  • Maintain accurate records
  • Provide customer support

Survey Responses

Survey responses are used to:

  • Improve our products and services
  • Conduct research and analysis
  • Generate insights and reports
  • Better understand user needs and preferences

Survey Response Confidentiality

We are committed to maintaining the confidentiality of your survey responses through the following measures:

  • Anonymization: Survey responses are anonymized and aggregated whenever possible
  • Limited Access: Only authorized personnel have access to individual survey responses
  • No Individual Identification: We do not link survey responses to your personal identity in our reports or analysis
  • Secure Storage: All survey data is stored securely with appropriate technical and organizational safeguards
  • Confidential Reporting: Any reports or publications based on survey data will not identify individual respondents
  • Voluntary Participation: Survey participation is always voluntary, and you may withdraw at any time

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our services
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Regular security assessments
  • Limited access controls
  • Staff training on data protection

Data Retention

We retain your information according to the following guidelines:

  • Contact Information: We retain your name and email address as needed to provide services
  • Survey Data: Survey responses are retained for research purposes but are anonymized after [specify time period]
  • Communication Records: Email communications are retained for [specify time period] for customer service purposes

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Survey Withdrawal: Withdraw from surveys or request deletion of your survey responses

Cookies and Tracking

We do not use cookies or similar tracking technologies on our website.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

If you are located outside [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our services. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: hello@mayo.fyi